We provide one-on-one tutor-led interactive online business skills training that allows each individual to learn at their own pace.

With high-quality course materials including downloadable content and video tutorials, our courses provide the ideal learning platform, allowing for greater retention of knowledge and application, benefiting your employees’ and your business’s development.

Our business skills online training is both efficient and flexible with minimal loss to productivity and a fraction of the costs involved.

Browse below to see the range of online courses we provide

Please note that listed course prices do not include VAT.

Anti-Bribery and Corruption

Duration 50 mins* – £35.00

This course examines bribery and the legislation, measures and procedures that can uncover, control and reduce the impact of this criminal activity. This information is broken down into the following sections; Why corruption and bribery occur, The UK Bribery Act, Anti-bribery policies, anti-bribery management systems and how to deal with bribery in the workplace.

Approved by CPD – CPD Units: 2

Anti-Harassment and Bullying

Duration 32 mins* – £35.00

This course covers the commitments that should be laid out in your company’s anti-harassment and bullying policy so as to comply with UK law. It explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course.

Approved by CPD – CPD Units: 1

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Conflict Resolution in the Workplace

Duration 45 mins* – £35.00

Unmanaged conflict within the workplace can be costly in terms of time, money and employee engagement. This course starts by explaining what constitutes conflict and some of the most common causes. It covers the stages of conflict and contains several extensive modules that outline conflict resolution techniques. Finally it explores how effective management of conflict can result in positive outcomes in the workplace.

Approved by CPD – CPD Units: 2

Customer Service

Duration 75 mins* – £35.00

This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation.

Approved by CPD – CPD Units: 2

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Developing Good Employee Relations

Duration 45 mins* – £35.00

This course covers the many benefits good employee relations can bring to a business. It explains how to build confidence in management, by sharing the company vision, building strong teams and listening to feedback. It examines how a proactive HR presence benefits employee relations. Then looks at the role of employment contracts and the Employee Handbook. The course discusses Performance Management including motivating employees and how best to show your appreciation of their contribution. Finally, it shows you how to deal effectively with complaints, discipline and negativity.

Approved by CPD – CPD Units: 2

Disciplinary Procedures

Duration 45 mins* – £35.00

This course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings, and appeals.

Approved by CPD – CPD Units: 2

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Effective Delegation

Duration 110 mins* – £35.00

This course will start with the essentials – defining exactly what we mean by delegation and why it’s so important. It then goes into details about the elements of delegation, overcoming the barriers to delegation, how you can choose which tasks to delegate and who to, the process of delegation and much more…

Approved by CPD – CPD Units: 3

Equality, Diversity and Discrimination

Duration 70 mins* – £35.00

In this course we’re going to be discussing two topics, ‘equality’ and diversity’ and how they relate to one another. Understanding this will help us to identify and address issues of unfairness and discrimination in the workplace.

Approved by CPD – CPD Units: 2

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Facebook for Business

Duration 80 mins* – £90.00

Facebook is the world’s largest social network. With over a billion users it’s very likely that a proportion of your target customer audience will have a Facebook account. This course will look in detail at the use of Facebook as part of your marketing activity.

Approved by CPD – CPD Units: 2

Introducing GDPR

Duration 60 mins* – £35.00

This course is designed for front line data processors and provides a clear introduction to the main elements of the GDPR, including compliance and the consequences of non-compliance. It explains the roles of key players and covers the main categories of personal data and the lawful basis for data processing. Other topics examined include the main Principles of the GDPR and the Rights for Individuals, along with the importance of your Privacy Policy. Finally, there’s important information on data breaches; how to avoid them, what to do if one is discovered and how to file a breach report.

Approved by CPD – CPD Units: 2

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Leadership Skills

Duration 90 mins* – £35.00

A leader doesn’t necessarily have to be a ‘manager’, but it’s difficult to see how a manager could be truly effective without having at least some leadership skills. This course will introduce you to some of the import techniques and theories that can help you to improve your leadership skills and be more effective in your role.

Approved by ILM & CPD – CPD Units: 3

Licensed Premises Staff Training

Duration 60 mins* – £35.00

This course is aimed at anyone that works on licensed premises and gives them an overview of key topics relating to UK licensing law, responsibilities and penalties for breaching these. It also looks in detail at the issue of age verification including an interactive element to support learning in this area.

Approved by CPD – CPD Units: 2

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Linkedin for Business

Duration 45 mins* – £90.00

LinkedIn is a very valuable tool to find the key decision makers within certain companies. It’s used for finding the best point of contact, gaining familiarity with their background before a call or sales pitch and a lot more. Find out how it can be used to enhance your business.

Approved by CPD – CPD Units: 2

Managing Meetings

Duration 60 mins* – £35.00

The course starts with some basic definitions and statistics that outline how important running meetings effectively can be. It examines factors that make meetings great, and some practical steps you can take to ensure everything runs smoothly and successful outcomes are achieved. It also covers some of the ways you can handle any problems that may arise. Finally, it looks at different decision-making approaches you can use and finishes off with some notes on keeping a learning log to help you learn and grow, ultimately becoming a more confident and effective participant or chairperson.

Approved by CPD – CPD Units: 2

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Managing Sickness and Absence

Duration 30 mins* – £35.00

This course will help you to understand the different types of absence and Identify ways of measuring absence. It covers why you should complete return-to-work forms and how to conduct effective return-to-work meetings. The course finishes off by explaining the formal processes involved in managing absence and how to apply appropriate policies.

Approved by CPD – CPD Units: 1

Negotiation

Duration 46 mins* – £35.00

This course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator.

Approved by CPD – CPD Units: 2

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